Question 1

How do I contact Burleigh Beach Designs for a project?

Accepted Answer

Phone 07 5520 1940 during business hours (Monday–Friday 8:30am–5pm), email info@burleighbeachdesigns.com.au, or submit an inquiry through the website contact form. You can also visit our office at 21 Diana Avenue, Burleigh Heads QLD 4220 by appointment. Email or the contact form is best for detailed briefs where you can attach site plans or photos.

Question 2

How quickly do you respond to project inquiries?

Accepted Answer

We aim to respond within 24 hours on business days. For urgent matters, calling during office hours gets the quickest response. During busy periods or when principals are on site visits, responses may take up to 48 hours.

Question 3

What happens during the initial consultation?

Accepted Answer

Our onsite consultation covers your project brief, site conditions and constraints, budget range, timeline, and council or regulatory considerations. Consultations are primarily held at your site, though office or video meetings can be arranged. Bring any existing plans, survey information, or inspiration images. Following the consultation, we provide a fee proposal outlining scope, stages, timeline, and costs.

Question 4

What information should I include in my project inquiry?

Accepted Answer

Helpful information includes project location, project type (new build, renovation, commercial fitout), a brief description of what you want to achieve, approximate budget range, desired timeline, and any existing site plans, surveys, or drawings. You don't need all of this to get started — even a short description is enough to begin a conversation.

Question 5

Can you provide a cost estimate before I engage you?

Accepted Answer

We provide architectural fee estimates during or immediately following the initial consultation, based on project scope and complexity. Fee proposals outline design stages, deliverables, timeline, and costs. For construction cost estimates, we can provide indicative ranges based on similar projects, though detailed estimates require quantity surveyor involvement during design development.

Question 6

Do you work with clients outside the Gold Coast?

Accepted Answer

Yes. We work throughout South East Queensland and Northern NSW. Most projects are within one to two hours of our Burleigh Heads office for regular site visits. For more distant projects, we use video consultations and strategic site visits at key milestones. Travel time is charged for projects beyond 50 km from our office.

Question 7

What are your office hours and location?

Accepted Answer

Our office is at 21 Diana Avenue, Burleigh Heads QLD 4220. Office hours are Monday to Friday, 8:30am to 5:00pm. Appointments are recommended as we are often on site during the day. Early morning, evening, or weekend consultations can be arranged by appointment.

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